FAQ

1. How does the neck massager work?

The massager combines gentle electrical pulse technology with soothing heat to help relax tired neck muscles and provide a comfortable massage experience. It offers multiple massage modes and adjustable intensity levels so you can find the setting that's right for you.

2. Is it safe to use every day?

Yes. The massager is designed for regular use. For best results, we recommend using it for around 15 minutes per session and following the instructions included with your device.

3. Is it cordless and rechargeable?

Yes. The built-in rechargeable battery lets you enjoy relaxing massages at home, at work, or while travelling—no cords required during use. Charge it using the included USB cable.

4. Can I adjust the massage intensity?

Absolutely. Choose from multiple massage modes and intensity levels to personalise your massage, whether you prefer a gentle relaxation session or a stronger massage.

5. How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location, but most orders arrive within 10–14 business days.